Total Hours for the Certificate of Completion in Career Pathway Entry: 150 Hours

Course Number Course Title Total Units
CS-150 CS-150 Tech Support30 Hours
CS-151 CS-151 Bits and Bytes30 Hours
CS-152 CS-152 Operating Systems30 Hours
CS-153 CS-153 System Administration30 Hours
CS-154 CS-154 IT Security30 Hours

Program Student Learning Outcome
Upon completion of the Certificate of Completion in IT Support Professional the student will be able to:
1. Assemble a computer from scratch and install an operating system
2. Build a network layer and compile the five-layer network model
3. Explain the components of the Windows and Linux operating systems and through a series of hands-on labs, perform critical tasks like managing software and users, working with system logs and remote connection tools, and configuring hardware www.lassencollege.edu Lassen Community College 2023-2024 Page 61
4. Describe the different facets of information technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service
5. Upon completion of this course, the student will be able to describe the different facets of information technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service
6. Grasp the fundamentals of computer networking, from modern networking technologies and protocols to an overview of the cloud to practical applications and network troubleshooting
7. Apply infrastructure service management techniques that keep all organizations up and running, like managing and configuring servers, managing cloud resources, and using industry tools to manage computers, user information, and user productivity
8. And describe a wide variety of IT security concepts, tools, and best practices, including how to safeguard data, types of network security solutions, and how to integrate a culture of security into your organization or team