Computer Information Systems

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Computer Information Systems (CIS) as a discipline focuses on practical applications of technology to support organizations. This area includes a range of subjects, including end-user Information Technology (IT) systems, IT systems analysis and design, software development, and analytics. Potential careers for CIS graduates include IT consultant, programmer/analyst, application developer, Quality Assurance Specialist, IT support specialist, IT project manager. Lassen Community College offers a non-credit IT Support Professional Certificate and Computer Support Specialist (CSS) Certificate of Achievement under the CIS discipline.

Program Overview

Program Highlights

  • Lassen Community College offers all if its CIS classes online. No physical classroom involvement is required.
  • In person office hours for face to face assistance in courses or meet virtually.
  • The CIS subject area currently offers The Computer Support Specialist Certificate of achievement, which can be completed in just two semesters. CIS also offers the non-credit IT Support Certificate, a one semester set of classes to increase IT entry level job skills.
  • The CIS courses are designed for students looking to take a variety of next steps. Those wishing to go directly to the workforce will have knowledge and skills to complete several industry recognized certification exams, like CompTIA A+ and CompTIA Security +. The program focuses on top foundational skill for many entry-level type jobs.
  • For those students wishing to further their education in IT, the Computer Support Specialist certificate starts with essential skills for further study in IT Project Management, Networking Administration and/or Cybersecurity

IT Support Professional Certificate of Completion

The IT Support Professional Certificate is a set of 5, 3-week courses, which focus on basic and fundamental skills for those looking to advance their IT knowledge and careers. These courses prepare students for basic entry level help desk jobs. At the completion of
the courses students will receive a Google recognized, Credly issued digital badge that can be shared on their resumes. This is a
non-credit certificate that can lead you into an entry level IT position or prepare you for further education in the CIS program. Basic
computer literacy skills recommended.

Computer Informations Systems Associate of Science

The Computer Information Systems Associate of Science program prepares students for an entry-level job in information technology. Students develop fundamental computer skills, becoming proficient in computer troubleshooting and repair, networking, programming, security, databases, and cloud computing. This program is designed to be delivered as an all online program. The degree is designed to train and educate students to in the basics of the every growing Computer Information Systems field, whether they enter the workforce directly or seek more education at a transfer institution. Students gain skills for information technology occupations such as network and system administrator, computer support specialist, information security analyst, computer network support specialist, and network and computer systems administrator.

Computer Support Specialist Certificate of Achievement

The Computer Support Specialist program is designed to help students acquire the knowledge and skills necessary to work in computer technical support positions and prepare for industry certification exams. Students will be able to provide technical support, troubleshooting, training and documentation to internal and external customers. The program also builds foundational knowledge of cybersecurity and helps prepare students for entry-level positions and industry certification exams

CIS curriculum includes:

  • Courses focusing on computer hardware, operating systems, common software utilities, fundamentals of networking and help desk concepts.
  • Courses designed to give students foundational skills and knowledge in growing ICT pathways, including Cybersecurity and IT Project Management and Administration.
  • Courses with virtual “hands-on” experience that allows students to gain workforce ready skills and practice applicable real world scenarios


Associate in Science in Computer
Information Systems

Certificate of Achievement

Computer Support Specialist

Certificate of Completion

IT Support Professional

Two-Year Advising Plans

​​​Degree Type ​Degree Name
​Certificate of Achievement Computer Support Specialist – CA

CIS Course Offerings:

Course NoCourse Title​Units
​CIS 50​IT Essentials​4.0
​CIS 60​Networking Essentials​3.0
​CIS 70

CIS 71
​Computer and Network Security Fundamentals

Introduction to Cybersecutiry:  Ethical Hacking

​CIS 80

CIS 81

CIS 82
​Introduction to Linux

Introduction to Python Programming

Cloud Computing


​CIS 90​The IT Professional​3.0
​CS 150​Technical Support Fundamentals​0.0
​CS 151​The Bits and Bytes of Computer​0.0
​CS 152​Operating Systems and You​0.0
​CS 153​System Administration and It​0.0
​CS 154​It Security: Defense​0.0

Employment Opportunities

Database administrator

IT specialist

Tech support specialist

Systems analyst

Network engineer

Help desk technician

IT support specialist

IT technician

Computer user specialist

IT assistant

Degrees and Certificates

Total Hours for the Certificate of Completion in Career Pathway Entry: 150 Hours

CS-150 Tech Support30 Hours
CS-151 Bits and Bytes30 Hours
CS-152 Operating Systems30 Hours
CS-153 System Administration30 Hours
CS-154 IT Security30 Hours

Program Student Learning Outcome
Upon completion of the Certificate of Completion in IT Support Professional the student will be able to:
1. Assemble a computer from scratch and install an operating system
2. Build a network layer and compile the five-layer network model
3. Explain the components of the Windows and Linux operating systems and through a series of hands-on labs, perform critical tasks like managing software and users, working with system logs and remote connection tools, and configuring hardware Lassen Community College 2023-2024 Page 61
4. Describe the different facets of information technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service
5. Upon completion of this course, the student will be able to describe the different facets of information technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service
6. Grasp the fundamentals of computer networking, from modern networking technologies and protocols to an overview of the cloud to practical applications and network troubleshooting
7. Apply infrastructure service management techniques that keep all organizations up and running, like managing and configuring servers, managing cloud resources, and using industry tools to manage computers, user information, and user productivity
8. And describe a wide variety of IT security concepts, tools, and best practices, including how to safeguard data, types of network security solutions, and how to integrate a culture of security into your organization or team

Total Units for the Certificate of Achievement: 16

CIS-50 IT Essentials4
CIS-60 Networking Essentials3
CIS-70  Computer and Network Security Fundamentals3
CIS-80  Introduction to Data systems3
CIS-90  The IT Professional3

Program Student Learning Outcomes
Upon completion of the Computer Support Specialist Certificate of Achievement, students will be able to:
1. Demonstrate an understanding of computer hardware and software concepts and identify the appropriate hardware and software to adequately address an identified need.
2. Apply the fundamental Techniques of computer security to ensure account and data integrity.
3. Explain basic understanding of computer network technology by identifying the various components and describing their basic function within the context of the network.
4. Implement solutions to customer problems that minimize risk and disruption to productivity.
5. Identify Labor market needs and properly prepare for the most relevant industry certification exams.

Total Units for the Associate in Arts Degree: 60 Units
Required Core Courses: 25 Units

CIS-50 IT Essentials4
CIS-60 Networking Essentials3
CIS-70  Computer and Network Security Fundamentals3
CIS-80  Introduction to Data systems3
CIS-81 Introduction to Python Programming3
CIS-90  The IT Professional3
Required Electives: The student must complete 6 units from the following courses:
CIS-71  Introduction to Cybersecurity: Ethical Hacking3
CIS-82  Cloud Computing3

General Education Requirements: 18 Units
Electives: 17 The student may select from any courses
numbered 1 – 99 to satisfy this requirement.

Program Student Learning Outcomes
Upon completion of the Computer Support Specialist Certificate of Achievement, students will be able to:
1. Identify computer hardware, and diagnose hardware problems
2. Implement simple algorithms, automate business processes, and visualize data using the Python programming language
3. Describe network components, protocols, architectures, and the application of current communication and networking technologies.
4. Determine how to detect and stop security breaches in networks and applications, and help organizations increase awareness of security policies and procedures.
5. Design a database to meet defined requirements and implement queries in SQL.
6. Explain the core concepts of the cloud computing paradigm and apply fundamental concepts in cloud infrastructures to understand the tradeoffs in power, efficiency, and cost.

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